26 October 2015, 22:42
Yes, definitely a good company. Popped back in today and by chance the area manager was there, confirmed that they're on the case, explained timescales etc. Nice chap, was very pleased I wasn't a screaming lunatic - Evidently it's not the companies fault directly, but apparently not many people would agree. Going to chuck me a free tank when they're back in stock as a gesture of goodwill. Going to take about a month before we'll see new carpets on the floor though - not ideal but hey ho - can't complain too much.